Help
Connecting Instagram
Instagram only lets apps publish to professional accounts. A personal account cannot be connected, however many followers it has. The switch takes two minutes and is free.
Switch to a professional account
- Open the Instagram app, go to your profile, and open the menu in the top right.
- Choose Settings and privacy, then Account type and tools, then Switch to professional account.
- Pick Business or Creator. Either one works; Business suits a brokerage page, Creator suits a personal brand.
- Pick a category (Real Estate Agent is fine) and finish. Your posts and followers stay as they are.
Link a Facebook Page (recommended)
Instagram's business features work best when the account is linked to a Facebook Page you manage. In the Instagram app: Settings and privacy, Accounts Center, Add accounts, and choose the Page. If you do not have a Page, Facebook creates one in a minute; it can stay unpublished.
Then connect in the studio
- In Viara Studio, open Settings, Social accounts, and choose Connect Instagram.
- Instagram asks you to log in and approve posting on your behalf. The studio never sees your password.
- You land back in the studio with the account listed. Disconnect any time from the same page.
If it does not connect
- "Not a professional account": the switch above has not been done, or was done on a different account than the one you logged in with.
- "No Page found": link a Facebook Page as above, then try again.
- Two-factor prompts and "confirm it's you" screens are Instagram's own; finish them in the same window and the connection completes.
Still stuck? Write to hello@viarastudio.ca with the message you saw. See what the studio stores about connected accounts.